General terms and conditions
Valid from: 01-06-2025
Welcome to Ask Felicia – your digital and marketing partner on demand. These general terms and conditions govern the relationship between you as a customer and us as a provider of digital services. By using our services, you agree to be bound by these terms and conditions.
About our services
Ask Felicia offers digital marketing services, consulting, content creation, strategy development and related consulting services. The services are delivered digitally and tailored to each client's needs.
Customer responsibilities
You are responsible for providing accurate information when ordering, cooperating in the process, and approving deliveries within a reasonable time. You may not use our services for any illegal purpose or transmit material that is infringing or protected by third party rights.
Errors and shortcomings
If you discover any errors in a delivery, please notify us within 5 working days. We will rectify reasonable errors at no extra cost within the agreed framework.
Limitation of liability
Ask Felicia is not liable for indirect damages, lost profits or consequential losses. Our liability is limited to the amount you paid for the service.
Changes
We reserve the right to update these terms and conditions at any time. The current version is always available on our website.
© 2025 Ask Felicia. All rights reserved.
Payment terms
All payments are handled securely via our approved payment solutions. When purchasing our services, payment is made in advance, unless otherwise stated. A receipt is automatically sent to the email address you provide when booking or ordering.
When invoicing, 10-day payment terms apply unless otherwise agreed in writing.